Services

CMA Soulmate
Offers

Consulting

Dedicated to understanding your unique business goals and challenges, I work closely with you to develop and implement customized strategies that deliver that drive customer loyalty, revenue growth, and long-term business success.

Newsletter Sponsorship

The CMA Soulmate newsletter is published every other Saturday morning with a 65% open rate. Your sponsorship will also remain live on each newsletter as they are published on LinkedIn with a dedicated post.

Buyer Discovery Engine

For years, Customer Marketing has focused on retention, advocacy, and customer satisfaction. Those responsibilities still matter. But something bigger has happened.

The programs you already own now travel far beyond the customer base. Reviews, stories, references, communities, advocacy, and customer conversations increasingly shape how buyers research and evaluate companies before Sales ever enters the room. Work with me to build a stronger, more connected customer advocacy ecosystem designed for the way buyers discover and evaluate companies now.

The Results

“Your CMA Metrics course changed the game for me. So much so that I will be moving into a Director role in the next few months.”

— Paula Batras, Director of Customer Marketing

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